Frequently Asked Questions

What makes TrustWrx better than anti-virus software ?

The expanding range of dangers to the business or home Internet means that desktop anti-virus software is now less than 40% effective. TrustWrx provides the MSP with a sophisticated corporate-grade Security Operations Center interface that is staffed by security experts and operating AI based threat detection and mitigation services. It watches over all your Internet activity – blocking the invasive and dangerous things before they can get to your business network or computers.

Why is anti-virus software no longer good enough ?

Anti-virus software residing on computers and servers, and router firewalls, have been until now the only line of defense. But the bad guys can sneak onto your computer and company servers and do damage before your anti-virus software can intervene – in many cases it is too late. Plus, there is no anti-virus software for your smart devices, like medical devices, thermostats, equipment monitors, etc.

Does TrustWrx protect all computers, and the whole business network ?

Yes. This is one of the major TrustWrx benefits. Since there is little to no security for smart devices – and the anti-virus software protects only the computers – the only way to safely protect all components of the business network, as you add more computers and insecure devices, is to secure the entire system where it connects to the open Internet.

How easy is it to install TrustWrx ?

It’s actually quite simple. The TrustWrx secure gateway is provided by the MSP or purchased separately. TrustWrx provides a list of approved routers that are remotely updated to become secure gateways. It is plugged into or replaces the existing router. At that point, the central security services take over and the business network becomes protected.

What does the TrustWrx secure gateway appliance do ?

The TrustWrx secure gateway encrypts the entire stream of normal communications with the central security services in the cloud. This means that only TrustWrx-encrypted and sanitized traffic can get to your business network – all rogue traffic is locked out. The result is that your business network becomes invisible to the open Internet.

What is the TrustWrx Security Center all about ?

The security center intervenes between your business network and the open Internet. Using a suite of highly advanced detection and analysis software, normally found only in the largest corporations, all Internet traffic to your business is monitored, analyzed and sanitized. Using AI and machine learning techniques, email from unknown sources, questionable attachments, and other out-of-the ordinary traffic is kept quarantined at the security center, away from your business network, and sent to you only with your approval.